What to Do If Your Uber Gets in an Accident?

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Imagine settling into your Uber ride after a long day, only to be jolted by a sudden crash. In the chaotic aftermath, it’s easy to feel overwhelmed and uncertain of your next steps. But staying calm and knowing what to do will ensure your safety and protect your rights.

What Happens If Your Uber Gets in an Accident? | Free Consultation

What To Do If Your Uber Gets In An Accident

In this comprehensive guide, we’ll walk you through everything you need to know after your Uber gets in an accident. From reporting the incident to seeking compensation, we’ve got you covered.

Reporting the Accident

Immediately after the crash, your first priority should be to ensure everyone’s safety. If you or anyone else is injured, call 911 immediately. Once the police arrive, they will create a report documenting the accident.

Getting the Facts

While waiting for the police, gather as much information as possible about the accident. Record the details of all vehicles involved, including license plate numbers and insurance information. Take pictures of the accident scene and any visible injuries.

Contact Uber

Once you’ve reported the accident to the police, contact Uber through the app. Provide them with all the details of the incident, including the report number if available. Uber will have specific protocols for handling accidents and will assist you with the claims process.

Uber’s Insurance Policy

Uber drivers are covered by commercial insurance policies that provide coverage for passengers in the event of an accident. The coverage amount varies depending on the state and the type of Uber service. However, it’s essential to understand that Uber’s insurance is secondary to your own personal insurance or the insurance of the other driver involved in the accident.

Seek Medical Attention

Even if you don’t feel injured immediately, it’s crucial to seek medical attention as soon as possible. Some injuries may not manifest symptoms right away. A medical evaluation will ensure that you receive proper treatment and documentation of any injuries.

Medical Records

Keep all medical records related to the accident organized. These records will be essential for proving your injuries and seeking compensation. Make copies of all medical bills, doctor’s notes, and prescription information.

File a Claim

There are several options for filing a claim after an Uber accident. You can:

  • File a claim with Uber’s insurance company
  • File a claim with your own personal insurance company
  • File a claim with the insurance company of the other driver

Filing a Claim with Uber

To file a claim with Uber, you must contact Uber within 14 days of the accident through the app or their website. Provide detailed information about the incident, including the police report number and medical documentation.

Stay Informed

Throughout the claims process, stay informed about the status of your claim. Contact Uber or your insurance company regularly for updates. If you have any questions or concerns, don’t hesitate to reach out to an attorney for guidance.


Q: What if the Uber driver was at fault?

A: If the Uber driver was responsible for the accident, you can file a claim with Uber’s insurance company or with your own personal insurance company.

Q: What is the time limit for filing a claim?

A: In most states, the time limit for filing a claim after an accident is two years. However, it’s best to file a claim as soon as possible to avoid missing the deadline.


Being involved in an Uber accident can be a stressful and challenging experience. By following these steps, you can ensure your safety, protect your rights, and seek fair compensation for your injuries. Remember to stay calm, report the accident promptly, and keep all relevant records organized. With the right information and support, you can navigate the claims process and recover from the accident.

Have you ever been involved in an Uber accident? Share your experience and any tips you have for others in the comments below.

What To Do If Your Uber Gets In An Accident

What to Do If Your Uber is Involved in an Accident - Lawyd
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