How To Ask For A Google Review Via Text

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How to Ask for a Google Review: Full Guide, Examples & Templates

How to Request Google Reviews via Text: A Comprehensive Guide to Boost Your Business’s Online Reputation

In today’s digital age, online reviews have become an indispensable element for businesses of all sizes. With Google reviews being the most influential, it’s imperative for businesses to actively manage their online reputation and solicit positive feedback from their customers.

While there are numerous ways to ask for Google reviews, sending text messages has emerged as a highly effective method due to its immediacy and high open rates. This comprehensive guide will provide you with a step-by-step walkthrough of how to request Google reviews via text, including best practices, expert tips, and frequently asked questions.

Harnessing Text Messages for Google Review Generation

Text messaging offers several distinct advantages when it comes to requesting Google reviews. Firstly, text messages have an exceptionally high open rate of around 98%, ensuring a wider reach to your target audience.

Moreover, text messages are perceived as personal and direct, fostering a sense of connection with the recipient. This personal touch increases the likelihood of them taking the desired action, in this case, leaving a Google review.

Creating a Google Review Request Text Message

Craft a compelling text message that entices the recipient to leave a Google review. Keep your message brief and to the point, clearly stating your request and providing the necessary link to your Google Business Profile.

Personalize the message by addressing the recipient by name and expressing your appreciation for their business. Consider offering an incentive, such as a discount or entry into a contest, to increase the chances of them leaving a review.

Best Practices for Sending Text Review Requests

To maximize the effectiveness of your text review requests, follow these best practices:

  • Time it right: Send your request when the customer is likely to have a positive experience with your business, such as after a recent purchase or service.
  • Keep it simple: Make your message clear and concise, avoiding any unnecessary jargon or technical terms.
  • Provide a clear link: Include a direct link to your Google Business Profile, making it easy for the recipient to leave a review.
  • Personalize the message: Address the recipient by name and express your appreciation for their business.
  • Offer incentives: Consider providing a small incentive, such as a discount or entry into a contest, to encourage the recipient to leave a review.
  • Follow up: If you don’t receive a review within a week, send a polite follow-up reminder.

Expert Tips for Maximizing Review Generation

In addition to the best practices above, consider these expert tips to further enhance your Google review generation efforts:

  • Use a dedicated review management platform: Consider investing in a dedicated review management platform to streamline the process of sending text review requests.
  • Segment your audience: Target specific customer segments based on their purchase history, demographics, or engagement levels.
  • Test different messages: Experiment with different text message content to determine what resonates best with your audience.
  • Respond to all reviews: Make it a practice to respond to all Google reviews, both positive and negative, to demonstrate your commitment to customer satisfaction and build trust with potential customers.

FAQs on Requesting Google Reviews via Text

Q: Can I use the same text message template for all customers?

A: While it’s okay to use a pre-written template, it’s recommended to personalize each message by addressing the recipient by name.

Q: How often should I send review requests?

A: Avoid spamming your customers. Send review requests sparingly, such as after a significant purchase or positive interaction.

Q: Is it acceptable to offer financial incentives for Google reviews?

A: Google’s policies prohibit businesses from offering financial compensation for Google reviews. However, non-monetary incentives, such as discounts or entry into contests, are permissible.

Q: What if I receive negative reviews?

A: Respond to negative reviews promptly and professionally. Address the customer’s concerns directly and offer a resolution to their issue. This can help mitigate the impact of negative reviews and demonstrate your commitment to customer satisfaction.


Requesting Google reviews via text is a highly effective method to boost your online reputation and generate positive feedback from satisfied customers. By following the steps outlined in this guide, implementing best practices, and incorporating expert tips, you can increase the number of Google reviews your business receives, build trust with potential customers, and drive business growth.

Remember, online reviews are a valuable asset for your business. By actively soliciting feedback and building a positive online reputation, you can establish your business as a trusted and reliable provider in your industry.

Call to Action: If you’re interested in learning more about how to request Google reviews via text and improve your online reputation, we encourage you to contact our team. We can provide personalized advice and guidance tailored to your specific business needs.

How to Ask Your Clients for a Google Review (Use my Template) - Lireo ...

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